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Healthcare Event Happenings—Baltimore!

Posted by: Alexandra Robertson, Director of Marketing @MyConsultQ

March 30, 2017

AONE 2017 - 50 Years of Inspiring Leaders March 29-April 1, 2017 — Baltimore — Nursing leadership roles are constantly changing to meet the evolving healthcare landscape.  Now more than ever the renewal of ideas and skills to support nurses and nursing practice in the workplace are essential and AONE promises to not only educate on current trends but to inspire for the future.  For more information > http://www.aone.org/annual-meeting/

MyConsultQ and Art & Culture — we love art, food, fashion, architecture, basically all things cultural and do our best to seize a moment to explore at the end of our conference travels, we imagine you do too!  For Baltimore Arts & Culture we recommend... > http://baltimore.org/see-do/arts-culture

Healthcare Event Happenings—Chicago!

Posted by: Alexandra Robertson, Director of Marketing @MyConsultQ

March 28, 2017

ACHE Congress on Healthcare Leadership March 27-30, 2017 — Chicago — ACHE offers healthcare leaders the chance to further develop their craft with emphasis on topics such as operations, physician engagement, regulatory shifts, transformative care delivery methods, and changing business models.  At the end of the day, healthcare is about serving people in need and to do that healthcare leaders look to venues like ACHE to refresh, renew, and sometimes refocus time and energy.  For more information > https://www.ache.org/congress/index.cfm

MyConsultQ and Art & Culture — we love art, food, fashion, architecture, basically all things cultural and do our best to seize a moment to explore at the end of our conference travels, we imagine you do too!  For Chicago Arts & Culture we recommend…> http://www.choosechicago.com/things-to-do/arts-culture-and-entertainment/

 

Quammen Health Care Consultants Partners with MyConsultQ

Working together, the two companies create an on-demand marketplace that empowers health care organizations and consultants to succeed in the emerging gig economy

Posted by: Alexandra Robertson, Director of Marketing @MyConsultQ

February 20, 2017

Orlando, FL 02/20/2017 – MyConsultQ is profoundly transforming how health care organizations best leverage talent and how healthcare consultants successfully advance their careers. 

Drawing upon the deep industry experience of Quammen Health Care Consultants, Dr. Robecca Quammen launched MyConsultQ, an on demand talent acquisition marketplace to address challenges in healthcare staffing.  This partnership provides MyConsultQ with unlimited access to the intellectual property, methodologies, offices, and expert consulting staff of Quammen Health Care Consultants.  The merger of these two organizations leverages the best of the traditional consulting practice found in the 18 year history of Quammen Health Care Consultants with the modern gig economy approach to health care talent acquisition found in MyConsultQ.

The need to quickly match qualified human resources to healthcare organizations is a daunting one, as the healthcare industry is poised to add about 2.3 million new jobs between 2014 and 2024, according to the U.S. Bureau of Labor Statistics. Health care organizations of all types and sizes – from delivery systems to payers to vendors and many other support services – can now rely on this online marketplace to fill both temporary and permanent positions with the best executives, information technology professionals, project managers and physicians.

“We consider talent acquisition one of the most important tasks for any leader in today’s healthcare organizations. Clinical care, cyber-security, business intelligence, information management and quality needs have increased.  New and innovative methods for workforce and talent acquisition require healthcare leaders to think differently or risk losing their competitive advantage. That’s where MyConsultQ can help.  With our proprietary matching algorithm, we can help healthcare organizations of all kinds quickly and effectively find the most qualified resources for the duration required – from information technology executives to clinical professionals to business leaders and others,” said Dr. Robecca Quammen, CEO of MyConsultQ.

In fact, through the MyConsultQ on-demand marketplace, health care organizations can tap into the talent of a variety of professionals in a streamlined and cost effective manner – bypassing many of the hurdles associated with traditional recruiting and hiring practices. As a result, these organizations can more efficiently and effectively leverage the human resources that can support the improved care, enhanced patient experiences and reduced costs associated with health care’s “triple aim.”

At the same time, MyConsultQ empowers clinical, financial, executive, operational and technology independent consultants to experience unprecedented professional and financial growth. By bringing the gig economy to health care, MyConsultQ enables independent consultants to secure consultative, temporary or long-term positions with a variety of organizations; network with other top professionals; and quickly advance their careers. As a result, independent consultants can easily find the most ideal opportunities and focus on career development with work-life balance instead of merely finding a job.

 “We make it possible for independent health care workers to concentrate solely on advancing their careers through the meaningful work that will enable them to build the skills and amass the experience that will help them rise to the highest levels of the industry while achieving the personal goals they have defined for themselves.  The millennial and boomer workforce is changing, the technology supporting a growing independent workforce is changing – so our methods for expert talent acquisition must also change as people remain the most critical asset in any organization. MyConsultQ is providing the technological platform and online marketplace to make the gig economy a winning proposition for independent consultants seeking quality projects and health care industry clients in need of expert resources,” Dr. Quammen said.  

 

About MyConsultQ
MyConsultQ is an on demand marketplace that will transform how healthcare organizations best leverage talent and how healthcare resources advance their careers. MyConsultQ is applying the forward-thinking principles associated with the on demand economy to the healthcare industry and is empowering organizations and independent consultants to succeed like never before in the process. For more information on MyConsultQ, go to www.MyConsultQ.com or call 407.539.2015.

Media Contact:

Alexandra Robertson MHA, BA

DIRECTOR OF MARKETING

321.439.3802 m

407.539.2015 t

Quammen Partners with MyConsultQ Press Release

At the Intersection of Health Transformation, MyConsultQ Exhibits at HIMSS17

Posted by: Alexandra Robertson, Director of Marketing @MyConsultQ

February 15, 2017

Look for MyConsultQ at Booth #3023 on the HIMSS17 exhibit floor in Orlando, Fla.

MyConsultQ is profoundly transforming how healthcare organizations best leverage talent and how healthcare consultants successfully advance their careers.  HIMSS17 attendees can learn all about the game-changing on demand marketplace at the annual conference.

MyConsultQ executives and team members will be available in booth 3023 at the 2017 HIMSS Conference & Exhibition to explain how the company is bringing the gig economy to healthcare, an industry in need of creative and effective workforce solutions.  The show will take place at the Orange County Convention Center in Orlando, Fla., from Feb. 19–23, 2017. More than 40,000 healthcare industry professionals are expected at the conference, where they will gain expert insights during the exchange of innovative ideas and best practices in improving health through IT.

Healthcare organization executives and independent consultants are invited to visit the MyConsultQ booth to learn more about how the innovative company is empowering:

Clinical, financial, executive, operational and technology consultants to experience unprecedented professional growth. By bringing the gig economy to healthcare, MyConsultQ enables consultants to secure consultative, temporary or long-term positions with a variety of organizations; network with other top professionals; and quickly advance their careers. As a result, independent consultants can easily find the most ideal opportunities and focus on career development, instead of merely finding a job.

 Healthcare organizations to more efficiently and effectively leverage the human resources that can support the improved care, enhanced patient experiences and reduced costs associated with healthcare’s “triple aim.” Through the MyConsultQ on-demand marketplace, healthcare organizations can tap into the talent of a variety of professionals in a streamlined and cost effective manner – bypassing many of the hurdles associated with traditional recruiting and hiring practices.

“We consider talent acquisition one of the most important tasks for any leader in today’s healthcare organizations. Clinical care, cybersecurity, business intelligence, information management and quality needs have increased.  New and innovative methods for workforce and talent acquisition require healthcare leaders to think differently or risk losing their competitive advantage. That’s where MyConsultQ can help.  With our proprietary matching algorithm, we can quickly and effectively find the most qualified resources – from information technology executives to clinical professionals to business leaders and others,” said Dr. Robecca Quammen, CEO of MyConsultQ.  “At the same time, we make it possible for healthcare workers to concentrate solely on advancing their careers through the meaningful work that will enable them to build the skills and amass the experience that will help them rise to the highest levels of the industry.  In essence, we are providing what’s needed to make the gig economy a winning proposition for all involved.”

HIMSS17 Exhibit Floor Hours

Monday, Feb. 20, 10 a.m. – 6 p.m.

Tuesday, Feb. 21, 9:30 a.m. – 6 p.m.

Wednesday, Feb. 22, 9:30 a.m. – 4 p.m.

“We know the HIMSS Annual Conference is where the brightest minds in health and IT meet, and our exhibit floor offers the latest technologies and education sessions to help generate new ideas during the conference. In addition, the exhibition floor is open three days, at least eight hours each day, during HIMSS17, so that exhibitors have more time to meet with attendees. We are always honored to welcome all of our exhibitors to the conference, and appreciate their contributions to our collaborative efforts to transform health and healthcare with IT,” said Karen Malone, vice president, meeting services, HIMSS North America.

  • To learn more about MyConsultQ, visit Booth #3023 during HIMSS17 or go to myconsultq.com for more information.
  • Follow MyConsultQ on Twitter
  • Find MyConsultQ on LinkedIn

Learn more about HIMSS17. Use #HIMSS17 when tweeting about the conference.

Good time to be "Phishing"

Posted by: Ron Ropp, Chief Technology and Security Officer @MyConsultQ

November 2, 2016

 

An old method of attacking organizations still works surprisingly well, and I would even state that it seems to be in its golden age. Sending crafted emails to compromise systems has become more sophisticated, and yet easier than ever. I decided to take a closer look at my own inbox on one of my email accounts (I have many) at the numerous attempts I receive daily.

Before we get to that, I just want to clarify for the sake of all, a few “phishing” terms. Without arguing with some over the variations of terminology, below are the basics.

Phishing: Basically the act of sending fake emails that look legitimate to do bad things. Typically they appear to be from trusted institutions or people you might do business with. These crafted emails contain links that take you to fake branded sites to enter sensitive information. (logins, passwords, personal information) or can contain attachments that appear to be documents that are important, but are really delivery mechanisms to infect machines with malware.

Spear Phishing: Is similar to phishing, but is more targeted. While phishing in general are mass emails (millions) and are not targeted, spear phishing is much more personalized usually. So those messages will contain names or institutions you know and appear to come from trusted sources. They are also getting harder to detect.

There are other terms associated with this activity, but I will spare you all of them since I would like to keep this under 10 pages.

One of the challenges of emails and detecting bad things in them especially with “links” (clickable places to go – web sites, etc) is that it is exceptionally trivial to make a link say one thing, while it takes you elsewhere. I can make a link that says “Pay Bill Here” while it really goes to somewhere else completely. Additionally that bad place can be made to look completely legitimate, complete with logos, login pages, etc.

Here is an example of a Bank of America page (that is not BofA) that I received that looks totally legitimate. However when you look at the code underneath the web page, it actually sends data when you click the “submit” button to a server in Iran that is definitely not affiliated with the bank.

Email clients (Outlook, webmail, etc.) by default have become “rich” in content delivery, so all the sparkly pictures, links, colors and sounds work. This is typically accomplished with HTML rather than the boring old plain-text we used to have.    

Attachments are another thing users will typically click on immediately to open and contain programs to compromise your computer. Someone thinks they are opening a PDF or word document from someone containing that super important memo, and get some error instead, THEN they ignore the error, because those happen every day with our computers for other things so no big deal….

People love to click things. Our daily lives in front of a computer consist of clicking things all day long and getting what we want. People quickly read email and click a link without thinking that it’s not something they should do. We also overuse email for communications that it should not be used for in many cases including sensitive information, financial data, personal data, and more.

I think you get the picture; we are more careless with our electronic communications than we should be, and attackers are getting better at scratching our itch to click and quickly respond to things via email because we are busy and multi-tasking.

Here are a few subject lines from recent phishing emails that I have received this week:

  • Subject: Invoice 120789
  • Subject: Transactions
  • Subject: Credit Card Details
  • Subject: Transaction Declined
  • Subject: Thank you very much
  • Subject: Wrong Tracking Number
  • Subject: Please Review

These all seem like important time sensitive emails that I need to look at, and may even match legitimate emails I get weekly depending on the kind of work I do. Every one of these emails contained malware.

So what can we do? Here are a few tips to consider.

  1. Stop using email as the hammer for everything. It’s a great tool for certain things, but you are probably like the rest of us, and overwhelmed by the deluge of email, skimming the 100’s you receive daily for the few legitimate nuggets.
  2. Investigate other ways to communicate internally for important work. There is no shortage of alternatives that are much more secure and effective. Tools like Slack, RocketChat, and other more secure options exist.
  3. Update your infrastructure to better catch these malicious messages. (filters, antivirus, etc)
  4. Keep your apps and OS updated. There is a shocking number of Windows XP and old versions of MS Office floating around that are vulnerable.
  5. Train…train…train the end users to not trust email. Here are a few tips to help with training if email is something you cannot get away from:
  • Never click a web/download link in an email. If you get one, open your browser yourself and go to the site yourself. Most phishing attacks require the user to click or do something. (sometimes multiple things) to be successful.
  • Never open an attachment directly in an email. Save the attachment first before you open it. If you have decent antivirus, it will give it time to catch the dangerous attachment before you open it.
  • Pay attention to the files you open. You may notice that a PDF or word document attached is actually a zip file or something else you do not recognize.
  • Confess and notice errors – If you think you clicked something bad, don’t ignore the error even if it did not seem to do anything to your computer.

Phishing is not going away and the techniques will continue to change, but if we change the way we work, or at least do a better job educating the end users, we can get a better handle on the risks our organizations face everyday. You have hundreds or even thousands of users who could potentially compromise your company with a simple "click".

 

MyConsultQ Propels KSB Hospital to "Most Wired" Recognition for Two Years Running

Posted by: Alexandra Robertson, Director of Marketing @MyConsultQ

July 27, 2016

Hospitals & Health Networks magazine study measures the level of IT adoption at hospitals across the country.

Through a unique IS outsourcing agreement with MyConsultQ, Katherine Shaw Bethea Hospital (KSB), Dixon, IL, has for the second consecutive year achieved designation in the Most Wired – Small and Rural category by Hospitals & Health Networks magazine. The industry standard benchmark study, which is developed in cooperation with the American Hospital Association, measures the level of IT adoption in U.S. hospitals based on an analysis of survey responses from healthcare organizations across the country.

The ongoing ability to achieve this recognition illustrates how MyConsultQ, an on demand marketplace that is bringing the gig economy to healthcare consulting, empowered KSB to continually optimize technology and move toward its strategic goals.

MyConsultQ makes it possible to access the specialized experience and knowledge needed to cost effectively manage day-to-day IS operations; fully staff IS departments capable of supporting a wide array of clinical and financial applications; provide help-desk services to front-line technology users; and leverage just-in-time specialized skill sets that are required to reach various goals. Instead of wading through traditional recruiting, training, hiring and retention processes – which are notoriously time and labor intensive – KSB has been able to efficiently and effectively access expert resources at rates that fit within limited healthcare IS budgets.

“By working with MyConsultQ, KSB has not only enabled physicians, nurses, and the entire care team to view and interact with the patient chart from any location, but to also move beyond simply accessing data and toward turning this information into the actionable knowledge that improves clinical care, provides regulatory reporting, and enables comparative performance analysis. Projects such as eICU, charge analysis, outsourced coding, provision of extracts to external benchmarking companies, and integration with a variety of external sources are quickly and easily staffed via the MyConsultQ workforce marketplace,” said Robecca Quammen, DBA, CEO of MyConsultQ.

About MyConsultQ

MyConsultQ is an on demand marketplace that is transforming how healthcare organizations best leverage talent and how healthcare resources advance their careers. MyConsultQ is applying the forward-thinking principles associated with the on demand economy to the healthcare industry and is empowering organizations and independent consultants to succeed like never. For more information on MyConsultQ, go to www.MyConsultQ.com or call 407.539.2015.

TEST, TEST, TEST,...this is only a TEST

By:  Dee Ann Dorsey, RN, BSN, MBA @MyConsultQ

June 17, 2016

Just as the media outlets test the Emergency Broadcast Systems, we as healthcare application experts must implement strong policies and processes surrounding application testing.   This becomes more imperative every day as providers rely more heavily on their tools, EHR and other healthcare applications, being readily available.  The impact of downtime and loss of key system functions has ever increasing implications from patient-care, soft-cost, and regulatory perspectives. 

Does your facility have strong policies and procedures for testing prior to vendor upgrade releases and new implementations?  Although vendors generally do a good job of internal testing for new releases, occasionally pieces of key functionality in an application can inadvertently be broken in an upgrade release.  Often times, these issues can be missed if testing scripts are not strong or thorough enough.  We recently detected an issue during upgrade release testing (for which we stopped the release to production) that would have prevented nurses in the ED from entering orders – taken to production, this would have devastated the ED workflow until the vendor corrected the issue.  This issue required the vendor to install an update patch a week later once the model issue was identified. 

When not detected through thorough testing scenarios, such interruptions in normal processing can contribute to delays as well as significant dissatisfaction among application users.  Additionally, many regulatory bodies, such as CAP, set expectations that facilities have processes in place for stringent testing prior to new builds or changes within the tools used to capture healthcare data. Workflow issues from poorly tested upgrade releases as well as corrective actions for regulatory testing findings can translate into significant costs over time.   If these are concerns for your facility, we have the experts that can assist @MyConsultQ

Robecca Quammen Named to Most Powerful Women in Healthcare IT List

Posted by: Alexandra Robertson, Director of Marketing @MyConsultQ

April, 2016

(April, 2016 – Maitland, FL) – Robecca Quammen, DBA, has been selected as one of the “75 Most Powerful Women in Healthcare IT”  by Health Data Management magazine. The award honors women who have played an instrumental role in driving healthcare technology and innovation forward.

“I am honored to be a part of this esteemed and accomplished group. And, I am truly happy to see that women are aspiring to – and more importantly succeeding in – these leadership roles in the healthcare information technology industry. Using technology to deliver healthcare in the most effective and efficient manner possible is so important to our nation, to the healthcare industry and, most importantly, to all of us who need high quality patient care,” Quammen said.

Throughout her 25-plus year career in healthcare information technology, Quammen has led a variety of organizations to go beyond the status quo and truly leverage technology for this greater good. Quammen has worked as the vice president of a healthcare information technology consultancy, national vice president for a leading healthcare software vendor and in various other supervisory and management positions. 

As CEO of Quammen Health Care Consultants (QHCC), a pioneering company that offers strategic, advisory and management services designed to enable healthcare organizations to surpass clinical, financial and operational goals, Quammen has worked with a variety of healthcare organizations to optimize the use of technology. In fact, QHCC has led more than 40 hospitals to achieve meaningful use under the government’s incentive program. The company is certified as a business owned and controlled by a woman by the National Woman Business Owners Corporation (NWBOC), the first national certifier of Woman Business Enterprises.

Most recently, Quammen launched MyConsultQ. This on-demand marketplace is empowering clinical, financial, executive, operational and technology consultants to experience unprecedented professional growth. By bringing the gig economy to healthcare, MyConsultQ empowers consultants to secure consultative, temporary or long-term positions with a variety of organizations; network with other top professionals; and quickly advance their careers. As a result, independent consultants can easily find the most ideal opportunities and focus on career development, instead of merely finding a job. In addition, the marketplace enables healthcare organizations to more efficiently and effectively leverage the human resources that can support the improved care, enhanced patient experiences and reduced costs associated with healthcare’s “triple aim.”

Quammen, along with the other women named to the Health Data Management list, will be honored at the Most Powerful Women in Healthcare IT Conference, May 12, in Boston. The event will offer sessions on trends in the industry, as well as an awards ceremony. 

About Quammen Health Care Consultants
A full-service healthcare information system and business consultancy, Quammen Health Care Consultants (QHCC) offers planning, assessment and implementation services that support a wide range of health system initiatives. Healthcare providers of all sizes rely on QHCC for high-level analysis, vendor selection, deployment and support of any healthcare system available today. From strategic advisory services to hands-on implementation, QHCC helps health systems make the right choices, improve operations and achieve clinical and business objectives. For more information, visit www.quammengroup.com.

About MyConsultQ
MyConsultQ is an on demand marketplace that will transform how healthcare organizations best leverage talent and how healthcare resources advance their careers. MyConsultQ is applying the forward-thinking principles associated with the on demand economy to the healthcare industry and is empowering organizations and independent consultants to succeed like never before in the process. For more information on MyConsultQ, go to www.MyConsultQ.com or call 407.539.2015.

#healthdatamanagement

Bringing the Gig Economy Revolution to
Healthcare Consulting

Posted by: Dr. Robecca Quammen, MBA @MyConsultQ

February 29, 2016

When faced with a critical shortfall in resources, many organizations in the healthcare industry lack the budget required to hire one of the top consulting firms. As a result, gaps too often go unfilled or inadequately covered by a patchwork of under-qualified personnel.

But what if there was a way to secure a world-class consultant without having to suffer the exorbitant fees or the complex coordination associated with hiring a big name firm? That's the inspiration behind MyConsultQ, a new health care consulting marketplace that aims to break down the barrier between organizations and the expert resources needed to stay ahead of the curve in a rapidly evolving industry.

#gigeconomy

Four Ways Interim Executives Benefit
Healthcare Organizations

By: Dr. Robecca Quammen, MBA @MyConsultQ

March 3, 2016

Hospital mergers, rising retirement rates of incumbent executives, and rapidly evolving technology have combined to create a strong demand for interim executives in the healthcare industry.
More and more organizations are searching for a talent pipeline that can help them fill gaps in leadership and innovation.

With all of the benefits that come with hiring a proven expert on a short-term basis, it is easy to see why interim executives have become a preferred choice over permanent hires.
Here are the four biggest reasons to go interim the next time you have a gap at the executive level:

  1.  Interims are available On demand and thus will no longer be on the payroll when transitions or project goals are complete
  2.  They are not biased by any internal organizational politics
  3.  They have the fresh eyes needed to find a new perspective on antiquated processes or stalled initiatives
  4.  They possess unique experience and skills that may not currently exist within the organization

Bring a Revolution to Healthcare Consulting

Posted by: Kim Stinson, Director @MyConsultQ

March 15, 2016

The share economy, or gig economy, has already empowered independent contractors and revolutionized the way services are delivered in numerous other industries. With the state of traditional healthcare consulting, an online, open, community-based marketplace like MyConsultQ is long overdue.

This is an innovative new model for consulting, and it offers powerful advantages to organizations and professionals alike. If you are an independent consultant or a healthcare industry employer, contact MyConsultQ today to join the community or learn more about the revolution that's coming to healthcare consulting.